Last Updated: 09/02/2025

LaserCrafts is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This statement outlines how we collect, process, and store your personal data.

1. Data Collection

  • We collect personal data only as necessary for providing our services, processing orders, and improving user experience.
  • Information collected includes name, email address, phone number, billing and shipping details, and payment information.

2. Legal Basis for Processing

  • We process personal data based on the following legal grounds:
    • Contractual necessity – To fulfil orders and provide customer support.
    • Legitimate interest – For analytics, marketing, and service improvements.
    • Consent – When required for newsletters, promotions, and cookies.
    • Legal obligation – When required for tax, fraud prevention, or other compliance reasons.

3. Data Storage & Security

  • We store personal data securely with appropriate technical and organisational measures to prevent unauthorised access.
  • Data is retained only for as long as necessary to fulfil its purpose or comply with legal requirements.

4. Data Sharing

  • Personal data is only shared with third-party service providers when necessary for order processing, payment handling, and delivery.
  • We do not sell or rent personal data to third parties.

5. Your Rights

Under GDPR, you have the right to:

  • Access your personal data and request a copy.
  • Request correction or deletion of inaccurate or outdated data.
  • Withdraw consent where processing is based on consent.
  • Object to processing under certain circumstances.
  • Request data portability where applicable.

6. Cookies & Tracking

  • We use cookies to enhance user experience and track website performance. Details are available in our Cookie Policy.
  • You can manage cookie preferences via your browser settings.

7. Contact & Complaints

For data protection inquiries, contact us at:

  • Email: [email protected]
  • Phone: +353 86 445 4739
  • Address: 205 Richmond Court, Mount Kenneth Place, Dock Road, Limerick, Ireland, V94 K316

If you believe your rights have been violated, you may file a complaint with the Irish Data Protection Commission at https://www.dataprotection.ie.

8. Updates to This Statement

We reserve the right to update this GDPR Compliance Statement as necessary. Continued use of our website constitutes acceptance of any changes.